PROJECT: SKYLINE PLAZA | FRANKFURT (DE) | 2013

Project implementation

IN 5 STEPS

1. REQUIREMENT ANALYSIS

Your requirements will be analyzed and noted in a specification sheet.

2. CONCEPTION

Our project manager will ask for all necessary data. As a result you will be given a detailed outline of the user interfaces.

3. IMPLEMENTATION

Already throughout the development you will continuously receive live previews, which we will optimize together.

4. ROLLOUT

At the desired due date the application will be activated. You only need to provide power and LAN.

5. SERVICE

Via the subsequent full service according to our SLA, we ensure a smooth operation and keep your application up to date.

3d-berlin_Service-Guarantee

Full Service

ALWAYS UP-TO-DATE

We ensure a smooth operation and keep the application up-to-date. The scope of services is specified in
detailin our Service Level Agreements (SLA) including key performance indicator (KPI) .

www.g3d.me/to/sla

SERVICE SCOPE

Our services include Software as a Service (SaaS), hosting of applications, access to editing tools as well as product support:

  • Editing target description, menu, icons
  • Updates of the application (e.g. change images)
  • Software troubleshooting

COMMUNICATION CHANNELS

High availability and fast support service distinguish our service:

  • Customer support with personal contact
  • Technical support and updates via the support portal,e-mail and telephone

Specific requirements

CONTENTS & HARDWARE

More than just wayfinding: Additional information is supposed to be a real service for your customers and visitors? The hardware should be an eye-catcher for your visitors? Here we gathered some possibilities:

Introduction